Blog > What Top Agents Know That Most Don’t: Team Habits That Actually Drive Closings
What Top Agents Know That Most Don’t: Team Habits That Actually Drive Closings
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Real estate success isn't just about hustle—it’s about alignment. At Chelsea Phillips Group in Savannah, Georgia, we run our weekly team meetings like a playbook for growth, client service, and agent momentum. Whether you’re solo or on a team, these are the rhythms and reminders that help actually move the needle.
🔥 What We Covered This Week
1. Agent Accountability Is a Growth Multiplier
We asked: "What is something you’ve done this week that your future self will thank you for?"
That simple reflection keeps our team focused on the long game. A win today might be a system that saves you hours later—or a hard conversation that unlocks a deal.
Try this: Start your week by writing down one uncomfortable task you’ve been avoiding. Do it first. Repeat.
2. Reframing Client Objections with Curiosity
Clients stall with: “We’re just not ready” or “We’re thinking about it.”
Instead of pushing harder, we teach our team to use curiosity-led language like:
- “Just out of curiosity, what specifically would need to happen for you to move forward?”
- “What’s your biggest concern right now?”
This opens dialogue instead of ending it—and it works.
Savannah Tip: Many local buyers hesitate due to flood zones, historic restrictions, or unclear STR rules. Uncovering their "why not" is more powerful than overselling the "why yes."
3. Power of Personalized Follow-Up
We’re doubling down on using agent names + service recaps in follow-ups.
Example:
“As promised, here’s the list of similar homes that sold under list price this month. Let’s connect on what that means for your offer strategy.”
It positions the agent as helpful, consistent, and on their game.
Agent Note: If you’re not already using tools like Loom or BombBomb to record follow-ups with visuals or voice, start now.
4. Strengthening the Team Brand = More Referrals
One of our internal goals: Making CPG a brand that Savannah locals talk about—whether they use us or not.
That means:
- Hosting client events
- Staying top-of-mind with past clients
- Telling our stories on social
We're not just a sales team. We're a service brand.
Why This Matters for You
If you’re a solo agent or on a team that feels like you’re “winging it” every week—there’s a better way.
At Chelsea Phillips Group, we’ve built a culture that combines:
- Real strategy
- Weekly agent development
- Support without micromanaging
We’re not about scripts—we’re about service. And that makes all the difference.